Congratulations on the purchase of your Vision appliance, one of our superb range of high quality fires.

Please use the form to register your appliance and activate your warranty. Alternatively complete the warranty registration form supplied with your appliance.

We expect you to enjoy years of trouble free use from your appliance.  In the unlikely event that you require assistance, please contact our Technical Helpdesk on 01204 868 565 alternatively please click here to raise a service call.


Additional helpful information can be found in the FAQ and Troubleshooting. I am confident that you will be entirely satisfied with the quality of our service, but if you are disappointed in any way, please contact me directly.

Andrew Mulligan – Managing Director, Percy Doughty & Co Ltd

Telephone 01204 868 565